Docusign Intelligent Agreement Management (IAM) is an AI-powered platform that transforms every step of the agreement lifecycle, from creation and signing to centralized management and analysis. Built on the Docusign Iris AI engine, the platform automates tedious document preparation by identifying agreement types, verifying recipient details, and intelligently placing signature fields. The AI-enhanced signing experience provides plain-English summaries of key terms and natural-language Q&A, helping signers understand agreements faster and with greater confidence. Key capabilities include Agreement Desk for streamlined intake and collaboration, AI-Assisted Review for automated review and redlining, Navigator for centralized storage and AI-powered analysis, and Web Forms for interactive data collection. The platform integrates with over 1,000 pre-built connectors including Salesforce, Microsoft, and SAP. In February 2026, Docusign partnered with Anthropic to bring intelligent contract workflows to Cowork, enabling businesses to create, review, send, and manage agreements through natural language prompts. The platform has achieved FedRAMP-Moderate and GovRAMP authorization for federal and state agency compliance, and supports multi-channel delivery via SMS and WhatsApp alongside traditional email.